Frequently Asked Questions - Pool
2025 Pool Season
The pool will be open for the season on Sunday, May 18th.
Pool Hours
The pool will be open for the season on Sunday, May 18th.
Pool Hours
- 10:00 AM to 9:00 PM, Sunday - Thursday
- 10:00 AM To 10:00 PM, Friday & Saturday
Emergencies
For emergency situations, please call 911 from the phone located by the pool gate entrance.
For urgent but non-emergency issues please email the pool guy or use our Contact Page.
Pool Passes
Q: I have just moved in to the neighborhood. How do I obtain a pool pass?
A: Print, read, and sign the Pool Policies document below. Then email the signed form, attach to and email [email protected].
Q: I lost my pool pass. How can I obtain a replacement pass?
A: Please email [email protected] with your request. Please note that there will be a charge to cover the cost of the replacement key card.
Q: Is there WiFi at the pool?
A: Yes, there is free WiFi at the pool. The WiFi settings are Network: HOA_Pool Password: Highlandridge
For emergency situations, please call 911 from the phone located by the pool gate entrance.
For urgent but non-emergency issues please email the pool guy or use our Contact Page.
Pool Passes
Q: I have just moved in to the neighborhood. How do I obtain a pool pass?
A: Print, read, and sign the Pool Policies document below. Then email the signed form, attach to and email [email protected].
Q: I lost my pool pass. How can I obtain a replacement pass?
A: Please email [email protected] with your request. Please note that there will be a charge to cover the cost of the replacement key card.
Q: Is there WiFi at the pool?
A: Yes, there is free WiFi at the pool. The WiFi settings are Network: HOA_Pool Password: Highlandridge
Pool Documents
| highlandridgepoolpolicies2025.pdf |