Frequently Asked Questions - Pool
2019 Pool Season Open
Emergencies
For emergency situations, please call 911 from the phone located by the pool gate entrance.
For urgent but non-emergency issues please email the pool guy or use our Contact Page.
Pool Passes
Q: I have just moved in to the neighborhood. How do I obtain a pool pass?
A: Print, read, and sign the Pool Policies document below. Then go to our Contact Page and send us a request, and we'll provide further instructions.
Q: I lost my pool pass. How can a obtain a replacement pass?
A: Please go to our Contact Page and send us a request. Please note that there will be a charge to cover the cost of the replacement key card.
Q: What are the pool hours?
A: Sunday through Thursday: 10:00 AM to 9:00 PM. Friday & Saturday 10:00 AM to 10:00 PM
For emergency situations, please call 911 from the phone located by the pool gate entrance.
For urgent but non-emergency issues please email the pool guy or use our Contact Page.
Pool Passes
Q: I have just moved in to the neighborhood. How do I obtain a pool pass?
A: Print, read, and sign the Pool Policies document below. Then go to our Contact Page and send us a request, and we'll provide further instructions.
Q: I lost my pool pass. How can a obtain a replacement pass?
A: Please go to our Contact Page and send us a request. Please note that there will be a charge to cover the cost of the replacement key card.
Q: What are the pool hours?
A: Sunday through Thursday: 10:00 AM to 9:00 PM. Friday & Saturday 10:00 AM to 10:00 PM
Pool Documents
| Highland Ridge Swimming Pool Policies |